The timeframe depends on the product and the delivery address. Check the product delivery information or confirm the date with our team before purchasing.

Check the available options for your address at checkout. Our team can help you confirm coverage.

Shipping costs and available options are shown at checkout, depending on the delivery address.

Check the product page to see if it requires assembly and what instructions are included. For installation inquiries, contact us.

They are handmade by artisans using natural materials like cotton, jute, and rattan. Each piece carries tradition, sustainability, and a unique human touch 🌿.

Yes 🌍. Natural fibers, low-impact processes, and collaboration with artisan communities. Buying at Simsashop means supporting conscious consumption.

Not at the moment, as the products are imported from India. We are working on expanding this option in the future.

Most arrive ready to use. Some RTA furniture includes instructions and basic tools 🛠️.

• Vacuum rugs and mats gently
• Clean rattan furniture with a dry or slightly damp cloth
• Avoid prolonged exposure to direct sunlight
• Use natural cleaning products whenever possible

Contact us at any time for assistance regarding the care of your piece 🌱.

If you receive a broken, damaged, or faulty product, contact us with photos and videos as evidence. Based on the evidence, we can replace your item. Our team is committed to serving you.

Check the current terms in our returns and exchanges policy. If you need help with your order, contact us via WhatsApp.

Check the available methods at checkout. If you need assistance, contact us via WhatsApp.

Message us on WhatsApp to confirm available products and options to view them in person.

Write to us at admin@simsashop.com or via WhatsApp at +51 997 303 643.