Quick Answers for Conscious Shoppers

Have a question? You might find your answer here. Our FAQ section covers everything from order timelines to care instructions — all in one easy place.

Popular Topics Include:
• When will my order ship?
• What materials are used?
• How do I care for my handmade rug or pouf?
• Can I return a custom item?
• Do you offer international shipping?

If you don’t find what you’re looking for, our support team is just a message away. We believe in clear, human communication — no bots, just thoughtful answers.

👉 [Browse FAQs]
📩 Still need help? Email us at support@simsashop.com