We’re Flexible — Just Like Our Fibers

We want you to love your handmade piece — truly. If something doesn’t feel quite right, we offer easy returns on eligible items within 14 days of delivery.

Here’s what you need to know:
• Products must be unused and in original condition
• Custom or made-to-order pieces are non-returnable
• Return shipping costs are the responsibility of the customer (unless item is damaged)

To start a return, simply reach out to us at [admin@simsashop.com] with your order number and reason for return. We'll guide you through the process gently and quickly.

💬 Because even handmade things deserve flexibility.

👉 [Read Full Return Policy]